Technical Support
Exam Software Support & Assessment Platform Support Services
Responsive exam software support designed to keep your assessment workflows running smoothly.
Fill in the form and we’ll get back to you within 24 hours
Trusted by leading institutions
Expert Support for Assessment Platforms & OMR Systems
Speedwell provides ongoing support for eSystem users, traditional assessment software and OMR scanning hardware. Whether you need technical assistance, troubleshooting, onboarding support or hardware maintenance, our experienced team is here to help.
eSystem users benefit from free, unlimited support by phone and email, helping organisations resolve issues quickly and maintain efficient assessment delivery processes. We also provide tailored support agreements for traditional software platforms including QuestionBank, MultiQuest and CliniQuest, alongside Scantron OMR scanner support and maintenance services.
Free unlimited eSystem support
eSystem users receive free ongoing support by phone and email to help resolve technical and operational questions quickly.
OMR scanner maintenance & troubleshooting
Support hardware performance with OMR scanner maintenance, repair services and technical troubleshooting assistance.
Software & hardware expertise
Get integrated support for assessment software, OMR scanners and wider exam management processes through one experienced support team.
Assessment platform onboarding & guidance
Help assessment teams, administrators and examiners get the most from their assessment platform through responsive operational support.
Tailored support agreements
Flexible support agreements are available for traditional exam software and Scantron OMR scanners, tailored around your operational requirements.
One point of contact for support
Whether your issue relates to software, hardware or integrated assessment workflows, our engineers provide joined-up support through a single point of contact; so you’ve always got someone on hand.
Frequently Asked Questions
Exam Software Support – FAQs
Whether you need support for eSystem, traditional exam software or OMR scanners, these FAQs cover common questions around technical support, maintenance and assessment platform assistance.
If you need more information, our support team is here to help.
Yes. All eSystem users receive free unlimited support by phone and email to help with technical and operational questions.
Alongside eSystem, Speedwell also supports traditional assessment software including QuestionBank, MultiQuest and CliniQuest.
Yes. Support agreements are available for Scantron OMR scanners, including maintenance, repairs and troubleshooting support.
Yes. Support agreements can be tailored around your operational requirements and may include software support, hardware maintenance and troubleshooting services.
Speedwell’s experienced service engineers provide integrated support across both software and hardware environments.
No. Our integrated support approach means you only need to speak to one person to receive support across software, hardware and assessment workflows.
